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Right of withdrawal You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us
Ringstraße 87
56170 Bendorf
E-mail: contact@scatoni.com

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

End of information on right of withdrawal

In accordance with section 312g, subsection 4, number 1 of the German Civil Code (BGB), the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and the production of which is governed by an individual choice of or decision by the consumer or that are clearly tailored to the customer's personal needs.


2.1. SCATONI’s regular products can be returned within the scope of the terms of withdrawal (see above: II. Consumer’s right of withdrawal). Altered or customized products on demand by the customer are non-returnable by the customer’s right of withdrawal.

2.2. If the customer returns the product for the reason that the product is defective SCATONI will examine the product and if decided that a refund is appropriate SCATONI shall notify the customer thereof within a reasonable period of time (in any event within 14 days of our notifying). If the customer returns a product that SCATONI agrees is defective SCATONI shall also refund the delivery costs and the costs of returning the product to SCATONI using the same method of payment used by the customer when placing the order. If SCATONI does not agree the product is defective SCATONI will return it to the customer stating the reasons for the decision.


(complete and return this form only if you wish to withdraw from the contract)

Ringstr. 87
56170 Bendorf

E-mail: contact@scatoni.com

I/we (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*),

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if sending a notice on paper)

Date ------------------------ (*)

delete as appropriate.